Checking in documents using dragging

Content Manager and Offline Records enable you to drag electronic documents and Windows folders to a Content Manager or Offline Records window to check them in.

Content Manager also enables you to drag a file to check it in. This process is most useful when you have checked out a document to a local folder rather than to your Offline Records.

To be able to drag to check in, arrange your computer's windows so that the folder or file and Content Manager are both open and visible:

  1. Tile Windows Explorer and Content Manager
  2. Drag the selected record to Content Manager.
    It depends on your settings in File - Options - Documents page, which dialogue box appears next. See Options Documents page.
  3. Click OK.

Resolving Unknown Location Types

When dragging and dropping documents that are not emails into Content Manager and there are Author(s) that have not been created as locations before, depending on the System Options set by the Content Manager Administrator, you may be presented with a Resolve Unknown Location Type dialogue when saving the record. Using this dialogue, you will be either required to match the location to an existing one, select the type of location the unknown location will be created as, or you may be able to Skip the process if the option is available.

If a Contact is marked as New, you can check to see if there is an existing Location within Content Manager that matches. Click Match Existing and the Select from Record contact dialogue is displayed, listing all Contacts with a name that matches the selected New contact. If one of these is the correct Location, select the Location from the list and click OK. The two locations will be linked.

If there is no match, a new Location can be created. To resolve the location type:

  1. Select the Location name(s) to be resolved.
  2. Click Select Type and the Change the Location Type dialogue is displayed.
  3. From the Select New Location Type drop-down, select the Location Type the unknown location(s) are to be created as; and if they are an Internal location, select Internal.
  4. Click OK.
  5. Repeat until all unknown location issues are resolved, click OK.

If your organisation has opted to allow you to not resolve unknown location issues before you can create the record, you can skip this process by clicking Skip on the Resolve Unknown Location Type dialogue.

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