Result tabs

The Web Client allows for users to have multiple tabs open, displaying different sets of information without having to open a new Web Client instance. A new tab is opened whenever a search is run, whether it be from running a search from the Home tab using the Search Editor, or by navigating to another search result from a record, e.g. navigating to related records.

When more than 5 tabs are open in the Web client browser window, an All tabs drop-down menu is displayed in the tab panel. Click on the drop-down to display a list of all open tabs.

To close a tab, either on the tab or from the All tabs drop-down list, click the X next to the tab name.

The following standard toolbar icons are displayed in the results tab:

Icon Description
Refine search - displays the search editor to perform further refined search. Search editor is displayed for the current object and populated with the existing query. You can sort or fine search using Filter or Sort tabs and also change the existing query and search.
Save search - displays new saved search dialog box. Query, sort and filter information will be populated. Fill in the details and click Save to save your search.
Show URL - see URL Link.

Switch - switch between the list view and the grid view. By default the last used search layout is the default layout. Click Switch to toggle between list view and grid view.

  • List view - displays the properties of the selected object such as name, record number, title, date, assignee and so on. Click on the record to display the Actions and properties panel.

  • Grid view - displays the properties of the selected object as a grid. Click Column selection to modify the columns you want to be displayed for the object. Select the checkbox to display the Actions and properties panel. Click on the header or title of the column to sort the result set as ascending or descending order on the selected column. By default, the result set is sorted in ascending order. A small arrow is displayed in the header or title of the column indicating whether the column is sorted in ascending or descending order.
Column selection - displayed only when the result set is viewed as grid. Click Column selection to displays the Select Column dialog. The Select Column dialog lists the Available Columns and Selected Columns. Select the columns you want to display in the grid view from the Available columns list. Use the side way arrow keys to add or remove to the Selected columns list. In the Selected columns list, you can use the up and down arrows to sort the columns to be displayed in the order you want.