Viewing records

Viewing a record and its properties

To view a record, perform the following steps:

1. Navigate to the location where your record is available, for example, Favorite Records, Recent Documents, Recent Container or search for your record using the Search option in main menu.

   A list of records is displayed. Perform one of the following:

   1. View properties - Click menu option, the action options are displayed. Click Properties.

      If the record property you are looking for is not available,

      • (For iOS) Scroll and select the property you want to add to the list and then click Add.

      • (For Andriod) Click Add Properties, a pop is displayed listing all the properties for a record. Click on the property you want to add.

      The newly added property will be displayed in the list of record properties. Similarly, click X mark against a property to delete it from the list of record properties.

   2. View attachment - Simply tap on the record to view the attachment.

      NOTE: Viewing image and video attachments (Android Only)

      In Android, the image and video files are not converted to HTML, and therefore, you may have issues when trying to attach them to a record.

      To overcome this, you need to add the bypassHtmlConversion attribute in hptrim.config file located at Content Manager install folder (for example, C:\Program Files\Micro Focus\Content Manager\Service_API).

      To add the bypassHtmlConversion attribute, perform the following steps:

      1. In Content Manager client, navigate to Service_API folder.

      2. Open the hptrim.config file in a text editor.

      3. Add the bypassHtmlConversion attribute to the setup parameter.

         For example,

         <setup databaseId="21" 
         bypassHtmlConversion=
         "JPG,JPEG,PNG,GIF,BMP,MP4" />

      4. Save and close the hptrim.config file.

   You can edit few of the record properties, see Editing record properties.

Viewing the records offline

You can download records for offline viewing.

To download records to your mobile, perform the following steps:

1. Navigate and access the record you want to download on your mobile.

2. Click menu option and then select Download for offline viewing. You can access the record from Downloaded Documents menu.