Email Address

You can create multiple email addresses for each Location.

NOTE:

  • For Content Manager email notifications to work, the Location must have an SMTP email address, for example abc@xyz.com
  • For Content Manager to resolve document author details with Content Manager Location names when users check in records to Content Manager from email, the Content Manager user Location must have an Internet type SMTP format address. However, if your organisation is using older Microsoft Exchange email systems, for author and recipient creation to work, user Locations may also need to also have a Microsoft Exchange/Outlook type address.

  1. In the Location properties Electronic Addresses tab, right-click and on the New menu, Add Email Address displays a dialogue box that will vary depending on the email type you select.
    • Email Type - use the drop-down button to view the types of email addresses that can be applied - see below for format examples
    • Address - type in the Location's email address
    • Display Name - type in the email description or name.

      The email address name that appears in address lists.

    • Make default - select this option to make the new email address the user's default email address.
  2. Click OK.

    Content Manager adds the email address and attaches it to the Location.

Examples of formats required for email address types - John Smith is the example user name.

See your email administrator for information about your correct format.

  • Other Email System - use when the email system you are using is not in the list.
  • Internet - for example, john.smith@mycompany.com
  • Microsoft Exchange/Outlook - for example, john.smith@mycompany.com
  • Lotus Notes Mail - for example, john.smith@mycompany.com