Content Manager 24.4 MS Teams Integration Help

# MS Teams integration overview

## Server and client side

### Server side

When you integrate Content Manager with MS Teams, you can add the Content Manager app to the top level of MS Teams. This help configure server side filing of MS Teams data to Content Manager. The Content Manager app will appear on the left pane of MS Teams or is accessible through the More option on the left pane. Based on the permissions given to your profile, you can capture channels (group chats) and individual chats to Content Manager, browse files and record them in Content Manager, create new Check In Style, and search for electronic documents recorded in Content Manager.

Some of the tabs available on server side Content Manager app are Channels, People, Check In Places, Check In Styles, My Files, Search, Content Manager options, and Help.

The Pop out app, Reload tab and Go to website are the common functions available in each option of Server side Content Manager app. Clicking pops the Content Manager Server side app out. Click to reload tab to its default view, for example, in My Files tab if you are viewing files in a sub folder and clicking reloads the tab to its root folder. Click opens the Service API page in a new tab of your browser.

### Client side

You can also add the Content Manager app for channels and/or individual chats using the + option within a channel or chat. This help configure client side filing of MS Teams data to Content Manager. A new Content Manager tab appears in the channels and chats you have added with options to capture files and posts. You can also browse the files and record them in Content Manager, create new Check In Style, and search for records in Content Manager.

## MS Teams integration

When you integrate MS Teams with Content Manager, you can:

IMPORTANT: The integration options displayed for server side filing depends on the permissions set on your profile in Content Manager. For all the options to be available, your profile must be configured with Microsoft Teams Integration Administrator permission.

NOTE: Currently, capturing OneNote documents to Content Manager is not supported.

- Capture posts or files in the channel(s) as a record in Content Manager - see Capturing channels.
- Capture chats for individual users - see Capturing chats.
- Check In posts and files into Content Manager - see Capturing posts and Capturing files.
- Search records in Content Manager, view recently accessed documents, your favorite records, Checked out documents, Records In, and Records In or Due - see Searching records.
- Add records from Content Manager to a channel - see Adding record from Content Manger to MS Teams.
- Browse all the files available in OneDrive and check in files to Content Manager - see Checking in files in My Files (OneDrive).
- View available Check In Styles, create new Check In Style, display its properties, and delete Check In Style- see Working with Check In Style.
- View record properties of the records already in Content Manager - see Viewing record properties.
- View already captured posts or files in Content Manager - see Viewing records in Content Manager.

- Add the record to or remove from favorites, recent documents, tray and/or user label - see Sending records to favorites or tray and Removing records from favorites or tray.

- Get a list of Check In Places - see Viewing Check In Places.
- Filter MS Teams content - see Filtering and sorting MS Teams content.

- Initiate Workflows based on existing Workflow Templates and to take action on Workflow Activities - see Workflow.

- Trace the flow of records and the tasks required to be performed on them within your organisation - see Action tracking for a record.

- Record contact details for a record(s) - see Attaching a Contact.

- Configure for accessing multiple datasets and work with multiple datasets - see Accessing multiple datasets.
- Set default Record Type or Check In Style, default language, date format, time zone, and custom skin color - see Content Manager Options

## Terminology used in this help file

The following table lists the term names used through out the help file describing its meaning or reference:

Terms | Description
--- | ---
Server side Content Manager app | Server side filing of MS Teams data to Content Manager. Top level Content Manager app added to MS Teams. Available directly on MS Teams left pane or accessible from More option (three dots).
Client side Content Manager app | Client side filing of MS Teams data to Content Manager. Content Manager app added to channel or individual chat. Available as a new Content Manager tab within the channel or chat.
Channel | Group chat
Chat | Individual chat
Content Manager | Content Manager client application
Web Client | Browser based Content Manager application
Task pane | When you capture files or posts using the Content Manager tab in a channel or chat, a new pane is displayed to the right of the browser, listing the record properties or other options. This pane is referred to as task pane in this help file.

Copyright 2022 - 2024 Open Text
Version 24.4 | Last updated October 2024
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Product: Content Manager 24.4

Topic Title: MS Teams integration overview