Content Manager 24.4 Content Manager

# Workgroup Server security

Resources a Content Manager Workgroup Server accesses

- Database
- Document store(s)
- Document cache
- Temporary files

Content Manager Workgroup Server tasks

- Reading and writing to the database
- Adding or viewing documents in the store
- Document content indexing and retrieval
- Performing bulk processes

The Content Manager Workgroup Server performs bulk processes such as document content indexing, calculating Retention Schedule dates, sending email notifications and writing audit logs.

The Workgroup Server requires no direct access to the document store itself.

The Workgroup Server writes the audit log for the connected dataset to the tab delimited file C:\Program Files\Content Manager\ServerData\<DBID>\AuditLogs<YYYY>\Date_<YYYY-MM-DD>.log.

This folder must be adequately protected by operating system security and a backup policy to prevent unauthorised access or amendment of the log files.

Because all access to the database and to documents is provided through a Workgroup Server, it is extremely difficult to bypass the business rules in Content Manager.

The Workgroup Server runs under a dedicated security identity, which is separate from the security identity of the user. All access to the resources can be restricted to this single identity.

TRIM.exe and the TRIMSDK.dll are the only executables capable of accessing the Content Manager Workgroup Server.

An additional benefit of this architecture is that third party software is not required on client computers, which makes administration and implementation easier.

For example, in a site using an Oracle database, it is not necessary to have any Oracle software on client computers.

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Version 24.4 | Last updated October 2024
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Product: Content Manager 24.4

Topic Title: Workgroup Server security