Content Manager 25.1 Content Manager

# Finding requests

Finding your requests with a future due date

1. On the Manage ribbon, click Requests.
   Content Manager displays the requests you have access to in the Requests window.
2. To refine the list, right-click and select Search - Refine Search.

   The Search for Requests dialogue box appears.

3. Enter your search criteria for a date or date range, and more criteria if you need to.
   For general help with searching, see Searching Content Manager.
4. Click OK.

   Content Manager displays the list of requests that match the criteria you entered.

Finding requests by record

1. Search for the record you want to view requests for
2. Right-click the record and on the Requests menu, click Show Requests.
   Content Manager displays the requests for the record.

Finding more requests

While there are many search options available to you, one easy way of locating requests is by searching for all records which were requested in a particular period of time, and then view all requests for these records:

1. On the Search menu, click Find Records.
   The Search for Records dialogue box appears.
2. In the field Search By, type requestedOn or select it from the list of search methods, with the caption Requested On
3. Enter a date range that you want to view requests for and click OK.
   Content Manager returns the records that had requests filed for them within the period you entered.
4. Tag all the records in the list
5. Right-click in the list and on the Requests menu, click Show Requests.
   Content Manager returns the requests for the records you found.

NOTE:

- If a record has recurring requests, only the first one is considered outstanding if more than one of them fall within a date range search method.

  Therefore, in a search result, only the first one due appears.

- To ensure that a recurring resubmit request appears in future searches, move the record to the Location that requested it.

  This clears the request, enabling it to appear again according to its criteria.

Related information

Copyright 2008-2025 Open Text
Version 25.1 | Last updated January 2025
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Product: Content Manager 25.1

Topic Title: Finding requests