Content Manager 25.2 Content Manager

# Alerts

Content Manager can send email notifications to users when certain events occur for certain Content Manager items. These notifications are called Alerts and the function is available in the Manage ribbon.

Alerts enable users to get notified immediately when events occur that they are interested in.

Users can create Alerts in Content Manager themselves, and therefore set the conditions under which they will receive email notifications.

This may be when:

- Records are modified or deleted
- Security profiles changed
- Access Controls modified
- Record Owner Location changed, and many others.

You can set Alerts for events for:

- Classifications
- Locations
- Records
- Record Types
- Schedules

Enabling Alerts in Content Manager

1. In Content Manager Enterprise Studio, right-click the dataset to set up Alerts for, and on the Event Processing menu, click Configure to display the Configure Event Processing dialogue box
2. For Mail Notification, select Enabled.
   You can configure email notifications in the Content Manager Enterprise Studio Email Server dialogue box:
   In the main Enterprise Studio window, right-click General, and then click Properties.
3. For Alerts Service, select Enabled
4. Click Deploy to deploy the new configuration to the Workgroup Servers
5. The user Location to receive the Alert email notifications must have an Internet type SMTP format (abc@xyz.something) email address in Content Manager:
   1. In Content Manager, right-click the user Location and click Properties - Electronic Addresses tab
   2. The email address needs to have the correct properties according to the e-mail system they use. See Email Address.
6. The user creating an Alert must also have an Internet type SMTP format e-mail address in Content Manager

Related information

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Version 25.2 | Last updated April 2025
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Product: Content Manager 25.2

Topic Title: Alerts