System requirements

OpenText recommends the tested platforms listed below. However, customers running on any platforms not provided in this list or with untested configurations will be supported until the point OpenText determines that the root cause is the untested platform or configuration. Issues that can be reproduced on the tested platforms will be prioritized and fixed according to standard defect-handling policies. For more information about support polices, see Support Policies.

System requirements

This section provides information about the hardware and software required by the product:

Software requirements

Operating Systems

Operating System

Microsoft Windows Server 2016

Microsoft Windows Server 2019

Microsoft Windows Server 2022

Web browser requirements

The product is compatible with only the desktop mode of the following web browsers.

Web Browser

Google Chrome

Mozilla Firefox

Microsoft Edge

Additional software requirements

Software

Version

Microsoft Active Directory

Domain Controller Operating Systems:

Microsoft Windows Server 2016

Microsoft Windows Server 2019

Microsoft Windows Server 2022

Microsoft IIS Configuration

10.0 or later

Microsoft C++ 2019 Runtime Libraries

14.28

Microsoft IIS URL Rewrite (Bundled with the installer)

7.2

Microsoft ASP.NET Core (Bundled with the installer)

8.0.3

Microsoft .NET Framework (Bundled with the installer)

4.8

Microsoft Windows Server Hosting Bundle (Bundled with the installer)

8.0.3

Hardware requirements

This section provides information about the minimum hardware specifications required for the product to function.

CPU

Memory

Storage

8 CPU (x64)/cores 2.0 GHz

16 GB

120 GB

Your hardware specifications might vary depending on the characteristics of your Active Directory environment such as the number of user objects in the Active Directory, the number of Active Directory events being generated, and so on.

To handle high-volume data, consider upgrading the CPU and memory.

Performance sizing guidelines

Data Volume (Number of Events)

Days

Events Per Second (Per Domain)

Observation

5 Million

15

4

No data loss observed

7 Million

15

6

No data loss observed

10 Million

15

8

No data loss observed

Database size is directly proportional to UI response time. Consider database archiving to optimize UI responsiveness.

Contact information

We want to hear your comments and suggestions about this reference and the other documentation included with this product. You can use the comment on this topic link at the bottom of each page of the online documentation, or send an email to.

For specific product issues, contact OpenText Customer Care at https://www.opentext.com/support-and-services/.