Fusion 23.4.0 Connect Help Center

# Update the logon account for Fusion services

On each processing agent host machine in a cluster assigned to process data, the log on account for the Fusion services must be in the host's Administration group and can logon as a service.

NOTE: The user account must be a local or domain account that is in the agent host's Administrators group and has the Logon as a service permission.

If utilizing a web proxy, log into the agent host machine as the specified user and configure the system proxy information as appropriate. You can do so using Microsoft Edge network connection settings, Chrome network connection settings, or “Internet Options” in the control panel.

Complete this task after the agent is installed on the host machine and the necessary integration or connection requirements are in place.

To update the logon account for the Fusion services

1. Using one of the following methods, stop the Fusion services.

   - Using the Service Control Panel

     1. Open the Service Control panel.

     2. Except for the Fusion PostgreSQL service, stop all other services that start with Fusion.

   - Using a PowerShell script

     1. Open PowerShell as an administrator.

     2. Change the directory to `\Agent\bin` within the agent installation path. For example, `C:\Program Files\Fusion\Agent\bin`.

     3. Using the following command, stop the Fusion services.

            _stop_all_services.ps1

2. Open PowerShell as an administrator.

3. Change the directory to `\Agent\bin` within the agent installation path. For example, `C:\Program Files\Fusion\Agent\bin`.

4. Using the following command, set the logon account. Provide the requested information.

       _set_services_run_as.ps1

   Username | Type the user name of the user in the Administrators group that will be used to log on to the Fusion services. For a local user, use the format `machineNetBIOS\username`. For a domain user, use the format `domainShortName\username`. NOTE: This is different than the user defined in the installation wizard.
   Password | Type the password for the user defined.

5. Reauthorize the agent.

6. Repeat for each agent host machine in the cluster assigned to process data.

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Version 23.4.0 | Last updated October 2023
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