Agent clusters

Agent clusters allow you to group agents to optimize performance. Clusters ensure that the processing work is spread across the associated worker agents in the most efficient manner.

When creating agent clusters, consider network-connected regions in your environment. You can then assign agents to clusters based on their availability to that network and the sources and datasets on which they work. If you want to delete an agent cluster, you must first reassign agents within the cluster to another cluster or revoke the agent (move to unassigned).

On the Agent Clusters page, you can filter the list of clusters by agent cluster name and by agent status. The agent status is represented by a colored circle icon.

Once created, you can open the agent cluster detail panel (open detail panel icon) to view the cluster description and to edit or delete the agent cluster.

Fusion includes a cloud cluster that allows for processing of data from cloud based resources, such as Office 365 Exchange and SharePoint Online. The cloud cluster is not tracked or viewable on the Agents cluster page.

Once you have created agent clusters, you can then assign agents to those clusters. After an agent is initially created, the agent is listed in the Unassigned Agents grouping on the Agent Clusters page. This lets you quickly see what agents are not assigned to a cluster and take appropriate action. You can reassign agents to another cluster as needed, as well as revoke (unassign) an agent.

The status of an agent cluster reflects the status of the agents within the cluster. Expand the cluster to view the status of the individual agents. If an agent fails to connect to a source for a duration of five (5) minutes when attempting to perform a scan or action, an error for the associated agent will display for the assigned agent cluster, as well as on the Agent Activity page.

Once created, you can open the detail panel (open detail panel icon) to view additional information and to initiate actions.

  • On the STATUS tab of the agent detail panel, view the details about the agent status, last activity type and initiation date, agent version, and the CPU usage, memory usage, and disk usage per drive.

    Click the buttons to reassign (includes revoke) or delete the agent or to collect and download the agent's log files.

  • On the ACTIVITY tab of the agent detail panel, view the details of the last 10 activities performed, including the dataset against which the action taken, the action taken, the date the action was initiated, the action status, and the duration of the action. If more than 10 activities have been performed, click the MORE link to see the full list on the Agent Activity page.

    Click the buttons to reassign (includes revoke) or delete the agent.

If you have agents that you no longer use, these agents should be uninstalled and unregistered from Fusion. This ensures that the agent cannot mistakenly be used going forward. The delete action does not uninstall the agent itself; it only deletes the registration with Fusion.

CAUTION: Uninstall the agent prior to deleting the registration through the UI. If the agent's registration is deleted but the agent itself is still running, the agent will automatically be re-registered.

Agent log files

You can collect and then download log files for your individual hosted agents as needed. When you request a collection, the most recent agent log files are compiled and added a ZIP file. You can track the progress in the detail panel on the Agent Clusters page and on the Agent Activity page. If you request another collection, Fusion replaces the previous ZIP file to access in the UI.

While an agent log collection is in progress, you can cancel the collection request.

If needed, you can delete the last created ZIP file of the agent log file that is available in the UI.