Update the logon account for OpenText Core Data Discovery & Risk Insights services

On each processing agent host machine in a cluster assigned to process data, the log on account for the OpenText Core Data Discovery & Risk Insights services must be in the host's Administration group and can logon as a service.

NOTE: The user account must be a local or domain account and have the Logon as a service permission. This can be the admin user used to install the agent, but is not required.

If utilizing a web proxy, log into the agent host machine as the specified user and configure the system proxy information as appropriate. You can do so using Microsoft Edge network connection settings, Chrome network connection settings, or “Internet Options” in the control panel.

Complete this task after the agent is installed on the host machine and the necessary integration or connection requirements are in place.

  1. Using one of the following methods, stop the OpenText Core Data Discovery & Risk Insights services.

      1. Open the Service Control panel.

      2. Except for the OpenText CDDRI PostgreSQL service, stop all other services that start with OpenText CDDRI.

      1. Open PowerShell as an administrator.

      2. Change the directory to \Agent\bin within the agent installation path. For example, C:\Program Files\OpenText\Core Data Discovery & Risk Insights\Agent\bin.

      3. Using the following command, stop the OpenText Core Data Discovery & Risk Insights services.

        _stop_services.ps1

  2. Open PowerShell as an administrator.

  3. Change the directory to \Agent\bin within the agent installation path. For example, C:\Program Files\OpenText\Core Data Discovery & Risk Insights\Agent\bin.

  4. Using the following command, set the logon account. Provide the requested information.

    _set_services_run_as.ps1
    Username

    Type the user name of the user that will be used to log on to the OpenText Core Data Discovery & Risk Insights services.

    For a local user, use the format machineNetBIOS\username.

    For a domain user, use the format domainShortName\username.

    NOTE: This is different than the user defined in the installation wizard.
    Password Type the password for the user defined.

  5. Reauthorize the agent.

  6. Repeat for each agent host machine in the cluster assigned to process data.