Data Discovery & Risk Insights 26.3.0 Help Center

# Content view

NOTE: Applies to unstructured data and structured data not from Structured Data Manager sources.

TIP: The content view pane is not available if you are viewing the content list in the grid view () or you do not have permission to preview the content of data.

The content view pane displays the contents of the data item currently selected in the content list. The view you see depends on how the data was processed.

- If the document or data is displayed as a result of a search that included a keyword, the keyword is highlighted in yellow.

  In addition to the keyword, words that start with, end with, and contain the keyword are also highlighted.

- If only the metadata has been processed (), you will not see a preview of the data content and the content view pane does not show when the item is selected.

- If the data has been analyzed ( or circles in varying colors with checkmark)—metadata indexed and content processed for tag values but not stored or collected—you will not see a preview of the data content and the content view pane does not show when the document or data is selected.

- If the document content has been stored ()—metadata indexed, content processed for tag values, and content stored but not collected—you will see a plain text view of the document. The text view includes the document title or email subject line and an simple text-only view of the document content. You cannot view inline images or the content of attachments. If the item is an image file or other file that cannot be rendered in text, you will see only the TEXT VIEW indicator at the top of the document body. No further information can be seen in the content view pane.

  You can click an attachment and open the detail pane to view the metadata for the attachment

- If the document has been collected (), you can see a near-native view or a plain text view of the document. At the top of the content view pane, toggle between the near-native (content view, ) or the plain text view ().

  - The near-native view includes the document title or email subject line, email sender and recipient information if applicable, and a near-native view of the document content. You can see inline images and attachments. Due to the nature of some file types, such as ZIP files, a preview is not available—download these files to view outside of the application.

    Hyperlinks within the document body that are linked to external resources are active. The exception is a link that refers to a place within the external resource (an anchor tag). To follow an active link, press Ctrl+Click.

  - The text view includes the document title or email subject line and an simple text-only view of the document content. You cannot view inline images or attachments. If the item is an image file or other file that cannot be rendered in text, you will see only the TEXT VIEW indicator at the top of the document body. No further information can be seen in the content view pane.

    If the document is an image and OCR (optical character recognition) has been performed, you will see the text that was extracted and a message that the text is OCR Text Content.

- If the document has been protected (), you will not see a preview of the content and the content view pane displays a message stating the document has been protected. Protected documents cannot be downloaded.

  - If a document was analyzed or collected prior to being protected, protecting removes the indexed content and collected copy from OpenText Core Data Discovery & Risk Insights. Protecting also removes previous grammar extraction details.

  - If a document was placed on hold prior to being protected, the indexed content or collected copy remain in tact, but only accessible by export from the context of the hold in Manage

- If a structured data item's table cells were scanned randomly, a "CELLS SCANNED RANDOMLY" message displays above the table and the columns display disconnected. In this scenario, the table cells have been scanned randomly across all rows and columns and do not display in the content view pane in the order they exist in the database. This ensures a record is not captured and presented in its entirety.

To view an attachment to a collected document

1. From a content list, click the desired document.

   The data item's content displays in the content view pane.

2. In the content view pane, click the name of the attachment. The attachment is shown beneath either the document name or the email recipients, as applicable.

   The attachment content displays in the content view pane.

   TIP: To return to the view of the parent document, click the original document name or email subject line.

To download a collected data item

1. From the content list, click the desired unstructured data item.

   The data item's content displays in the content view pane.

2. In the content view pane, click the download icon () to the far right of the data item's name or email subject line, as applicable.

   The download displays as appropriate for the browser you are using.

   TIP: To return to the view of the parent document, click the original data item name or email subject line.

If a warning or error was encountered during processing, you will see a warning icon () or error icon (), as applicable, at the top of the content view pane. Hover over the icon to see the error or warning message. Switch to the Content view (preferences () > Content), or the Detailed view (), and then click the metadata tab () to view the full details of the error or warning (see Content detail). If a data item has both errors and warnings, you will see the error icon and details for all errors and warnings are available on the metadata tab.

In addition to using the content list to move from one data item to the next, you can use the navigation in the action ribbon to move to the next or previous data item (2 of 89).

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Version 26.3.0 | Last updated July 2026
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