File Analysis Suite 3.7.0 Manage Help Center

# Document view panel

The document view panel displays the contents of the document currently selected in the document list. The document view you see depends on how the document was processed.

TIP: The document view panel is not available if you are viewing the document list in the grid view (), the document has been protected, or you do not have permission to preview the content of individual items.

- If the document was collected (), you can see a near-native view or a plain text view of the document. At the top of the document view panel, toggle between the near-native (content view, ) or the plain text view ().

  - The near-native view includes the document title or email subject line, email sender and recipient information if applicable, and a near-native view of the document content. You can see inline images and attachments. Due to the nature of some file types, such as ZIP files, a preview is not available Manage—download these files to view outside of the application.

    Hyperlinks within the document body that are linked to external resources are active. The exception is a link that refers to a place within the external resource (an anchor tag). To follow an active link, press Ctrl+Click.

  - The text view includes the document title or email subject line and an simple text-only view of the document content. You cannot view inline images or attachments. If the item is an image file, you will see only the TEXT VIEW indicator at the top of the document body. No further information can be seen in the document view. If desired, you can collect individual documents from within the context of a workspace or workbook.

    If the document is an image and OCR (optical character recognition) has been performed, you will see the text that was extracted and a message that the text is OCR Text Content.

- If the document was analyzed ()—metadata and content processed and indexed but not collected—you will see a plain text view of the document. The text view includes the document title or email subject line and an simple text-only view of the document content. You cannot view inline images or attachments. If the item is an image file, you will see only the TEXT VIEW indicator at the top of the document body. No further information can be seen in the document view. If desired, you can collect individual documents from within the context of a workspace or workbook.

- If only the document metadata was processed (), you will not see a preview of the document content and the document view panel does not show when the document is selected.

- If the document has been protected (), you will not see a preview of the document content and the document view panel displays a message stating the message has been protected. Protected documents cannot be downloaded.

  - If a document was analyzed or collected prior to being protected, protecting removes the indexed content and collected copy from File Analysis Suite. Protecting also removes previous enrichment details.

  - If a document was placed on hold prior to being protected, the indexed content or collected copy remain in tact, but only accessible by export from the context of the hold.

To view an attachment to a collected document

1. In the document list, click the desired document.

   The document content displays in the document view panel.

2. In the document view panel, click the name of the attachment. The attachment is shown beneath either the document name or the email recipients, as applicable.

   The attachment content displays in the document view panel.

   TIP: To return to the view of the parent document, click the original document name or email subject line.

To download a collected document

TIP: You must have explicit permission to download documents.

1. In the document list, click the desired document.

   The document content displays in the document view panel.

2. In the document view panel, click the download icon () to the far right of the document name or email subject line, as applicable.

   The download displays as appropriate for the browser you are using.

   TIP: To return to the view of the parent document, click the original document name or email subject line.

If a warning or error was encountered during processing, you will see a warning icon () or error icon (), as applicable, at the top of the document view panel. Hover over the icon to see the error or warning message. Switch to the Content view (preferences () > Content), or the Detailed view (), and then click the metadata tab () to view the full details of the error or warning. If a document has both errors and warnings, you will see the error icon and details for all errors and warnings are available on the metadata tab.

In addition to using the document list to move from one document to the next, you can use the document navigation in the action ribbon to move to the next or previous document (Document 2 of 89).

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Version 3.7.0 | Last updated May 2022
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Product: File Analysis Suite 3.7.0

Topic Title: Document view panel

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