File Analysis Suite 3.7.0 Manage Help Center

# Download content exports

You must use a full-featured FTP client, such as FileZilla, to connect to the File Analysis Suite FTP server. Configure a new FTP site before you attempt to connect.

Once the FTP site is configured, the FTP client displays the export location folder hierarchy for your workspace.

You can view the URL for the FTP folder location for content exports from the EXPORT card and Export page for the workspace.

To download export contents

1. From the EXPORTS card on the Overview page of the appropriate workspace, view the status of your export.

   TIP: To view the status of all exports, click MANAGE ALL EXPORTS.

2. When the export is complete, click the export name or click MANAGE ALL EXPORTS.

   The Exports page opens.

3. Hover over or click the row for the desired export and then click the folder icon ().

   The FTP URL is copied to your clipboard.

   TIP: To view the FTP URL, hover over the export location box in the left panel.

   The FTP URL and your File Analysis Suite credentials are required to download the exported items.

4. In the FTP resource, paste your URL or navigate through the folder hierarchy until you locate the appropriate export location.

   TIP: When prompted for your credentials, define your File Analysis Suite user name and password.

   The user name format for FTP access is: `<tenantID>/<userName>`.

5. Download the desired items from the export location to your local computer.

   NOTE: The File Analysis Suite FTP server supports the MFMT command that preserves timestamps on download.

   If an informational note about support for this command opens, review the details and click OK.

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Version 3.7.0 | Last updated May 2022
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Product: File Analysis Suite 3.7.0

Topic Title: Download content exports

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