19.12 Unable to download multiple files

Problem: Unable to download multiple files. The files are expected to be zipped and downloaded. Instead of zip file only the first file is downloaded.

If you using a Mac with Safari, zip files will automatically be unzipped. To avoid this, do the following:

  1. Open Safari.

  2. Click Preferences.

  3. Under the General tab, uncheck the ‘Open safe files after downloading’ option.

  4. Download the file again.