E.3 Filr Web Client Issues

E.3.1 Unable to Access Filr Work Area Through Web Client

Accessing the Web client through the Chrome browser fails with errors like “Network not available” or “No Preview”. This could be because Filr is using a self-signed certificate.

Ensure that the Filr server uses a valid SSL certificate that is signed by a well-known certificate authority (CA).

E.3.2 Command for mounting Filr /vashare with SMBv3 - Encryption Enabled

The command for mounting Filr /vashare with SMBv3 encryption enabled is: mount.cifs //server/path /vashare/ -o seal,vers=3.0,user=Administrator

Before you update existing Filr version to Filr 4.3, make sure that the SMB version is updated. To change the version, go to /etc/fstab change the vers=2.0 to vers=3.0,seal as shown below:

Change //server/path /vashare cifs credentials=/etc/opt/novell/base/.smbcredentials,vers=2.0,rw,nounix,iocharset=utf8,uid=30,gid=8,file_mode=0777,dir_mode=0777 0 0

to

//server/path /vashare cifs credentials=/etc/opt/novell/base/.smbcredentials,vers=3.0,seal,rw,nounix,iocharset=utf8,uid=30,gid=8,file_mode=0777,dir_mode=0777 0 0