Help Menu
The Help menu provides the commands described in this topic.
WebInspect Help
This command opens
Search
This command opens
Support > Request an Enhancement
If the support channel is enabled (see Application Settings: Support Channel), this command opens a window allowing you to submit enhancement requests to Micro Focus.
Support > Contact Technical Support
This command displays instructions for contacting Fortify Customer Support.
Support > Get Open TC Browsers info
Use this menu command when working with Fortify Customer Support to troubleshoot issues with scans, such as when a scan is not completing. This command collates snapshots and logs of the TruClient browsers during a scan. The browsers are hidden during the scan and the processes cannot be seen in memory dumps, so these snapshots provide a browser view of what Fortify WebInspect encountered during the scan.
To use this command:
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Select the Help > Support > Get Open TC Browsers info.
The Get Browsers Information window appears.
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Click the browse button (…) and select a location to save the collated files.
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Select Upload to Telemetry to automatically upload the collated files to Micro Focus upon completion.
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Click Collate.
A folder is created with the name of the scan GUID, and the collated snapshots and logs are placed inside the folder.
Support > Copy Application Snapshot to Clipboard
Use this menu command when working with Fortify Customer Support to diagnose problems with Fortify WebInspect. This option creates a memory dump of Fortify WebInspect so that a dump analysis can be performed using a Windows debugger tool.
To use this command:
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Select the Help > Support > Copy Application Snapshot to Clipboard.
The Collect WebInspect State Information window appears.
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After receiving the complete message, open Notepad and press CTRL+V to paste the contents into the file.
Tutorials
This command allows you to download tutorials and other Fortify WebInspect documentation.
About WebInspect
This command displays information about the Fortify WebInspect application, including license information, allowed hosts, and attributes.
See Also