In OpenText software-as-a-service (SaaS) or hybrid environments, Cloud Bridge is a data transfer bridge between applications in the cloud and data sources on premises. The Cloud Bridge Agent (CBA) is the on-premises entity that responds to the collection and fulfillment commands and directs them to the proper data source within the multi-tenant Cloud Bridge service for execution. An on-premises administrator installs the Cloud Bridge Agent and configures it with the necessary service parameters, including locally-persisted and protected credentials for on-premises and third-party data sources.