24.3 Configuring Reasons for Review Actions

Identity Governance allows you to configure reasons for review actions for analytical and reporting purposes. Customer, Global, or Review Administrators can configure reasons for:

  • Changing reviewers

  • Modifying review items by specifying fulfillment instructions

Once the reasons are configured, they are available as drop-down list options when a review owner or a reviewer changes the reviewer for a review item, and when a reviewer selects Modify action in a User Access Review or selects Modify with instructions in an Account Review.

To configure reasons for review actions:

  1. Log in to Identity Governance as a Customer, Global, or Review Administrator.

  2. Select Reviews > > Review Settings, and then click Change Reviewer Reasons or Modify Review Item Reasons.

  3. To add a new reason, click + and specify a reason. For example, you can add a Reviewer is on vacation as a reason for changing reviewer or Assign account custodian as a reason for modifying a review item in Account Review.

  4. (Conditional) If the modify review item reason requires user selection, click the User selection required check box.

  5. Click Save.

  6. To edit the reason, select the reason and edit it.

  7. To delete a reason, select the reason and click Delete.

    NOTE:Once a reason has been used in a review, you can see the number of times it has been used in reviews in the respective reason tab. If the reason has been used even once in any review, you can no longer edit or delete it. However, you can Enable or Disable the reason. Reviewers will not see the disabled reason as an option in the drop-down list.