3.1 Understanding Dashboard Tiles

You will find six different tiles pinned to the Dashboard. Each tile provides you a consolidated summary of workflow processes and the associated activities.

PENDING APPROVALS

This tile gives you the number of activities that are pending approval. The activities are listed in reverse chronological order, which means the most recent activity that was sent (and pending) for approval is listed at the top. For each activity, the tile also displays the time passed since it got assigned to the recipient. These activities have the status “Processing” in the database, indicating that they are awaiting approval from the approver.

CURRENT REASSIGNMENTS

This tile gives you the number of activities reassigned from the original approver to a new approver. The activities are listed in reverse chronological order, which means the most recently reassigned activity is listed at the top. The tile also displays the names of the original and new approvers of the activity. These activities have the status “Processing” in the database, indicating that they are awaiting approval from the new approver.

RETRACTION REQUESTED

This tile gives you the number of workflow processes that were retracted by the requester before the workflow completion. The activities are listed in reverse chronological order, which means the most recently retracted request is listed at the top. For each workflow process, the tile also displays the time passed since the request got retracted. These processes are marked as “Terminated” in the database.

LONG WAITING APPROVAL

This tile gives you the number of activities that are pending approval for a long duration. The duration is determined by the value you provide on the Dashboard Settings page. By default, the value is set to 3 days. For more information, see Dashboard Settings.

The activities are listed in reverse chronological order, which means the longest pending approval activity in the database is listed at the top. For each activity, the tile also displays the time passed since the activity got assigned to the recipient.

LONG EXECUTED PROCESSES

This tile gives you the number of workflow processes that took the longest duration for completion. The duration is determined by the value you provide on the Dashboard Settings page. By default, the value is set to 3 days. For more information, see Dashboard Settings.

The processes are listed in reverse chronological order, which means the process that took the longest time for completion is listed at the top. For each process, the tile also displays the time passed since the process got completed.

NOTE:Only workflow processes that have been completed are counted.

LONG COMPLETED APPROVALS

This tile gives you the number of activities in the database approved after a long duration. The duration is determined by the value you provide on the Dashboard Settings page. By default, the value is set to 3 days. For more information, see Dashboard Settings.

The activities are listed in reverse chronological order, which means the activity that took the longest time for completion is listed at the top. For each activity, the tile also displays the time passed since the activity got approved or denied.

NOTE:Only activities in approved and denied states are counted.