19.2 Changing the Log Levels for Features

The logs contain information about processing, and interactions that occur while fulfilling users and administrative requests, and during general system processing in the Workflow Administration Console.

In Workflow Administration Console, the packages are grouped based on features, and under each feature includes one or more packages. Each package handles a specific area of a feature and has its own independent log level that obtains event messages from different parts of the application.

The package names are based on Java Development Kit (JDK) conventions. The event messages include these package names, indicating the context of the message output. The logs include tags and values that allow the administrator to identify and correlate the package with the log entries that pertain to a given transaction and user.

By enabling the correct log levels for the features, an administrator can monitor how the application process users and administrative requests.

To change the log level of the features:

  1. Click Configuration > Logging.

  2. Identify the features from the list for which you want to change the log level.

  3. Select the log level from the drop-down list.

    NOTE:By default, the log level is set to Info for all the features. For more information on types of log levels, see Message Severity.

    NOTE:To retain these changes in the database, you can select the check box for Persist the logging changes.

  4. Click Apply.

19.2.1 Adding a Package

You can use this option when you want to add a custom package, or if you want to add a new package that is not a part of a feature.

To add a package:

  1. Click Configuration > Logging.

  2. Expand the Miscellaneous Logging section.

  3. Click the plus sign (+).

  4. Enter the package name.

  5. Click Add.

  6. Set the log level for the package by clicking the drop-down list.

    NOTE:To retain these changes in the database, you can select the check box for Persist the logging changes.

  7. Click Apply.