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# Before You Begin

If you are running HPE Media Server on Linux, ODBC connector drivers for your database might be included in the operating system distribution, or be available from a package manager. It is likely that later versions of the connector driver will be available for download directly from the database provider. The later drivers might contain stability and performance improvements. If you experience issues using the ODBC output engine, HPE recommends downloading the latest ODBC connector drivers for your database as the first step in the troubleshooting process.

If you have configured the ODBC output engine to output data into a table or column that has an extended Unicode character (a character that is not included in the ASCII character set) in its name, then you must use a Unicode ODBC driver. These drivers are often identified by a "w" being appended to the driver name.

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