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The Exchange Connector extracts data from a Microsoft Exchange repository.
If the Exchange Connector does not return the data that you expect, check that the connector has permission to read the data in the repository. Ideally, the Exchange Connector should run as a view-only administrator. For more information about user accounts and permissions, see Configure User Permissions.
When configuring the Exchange Connector, you can use a tool such as MFCMAPI to view the data available to the connector through the MAPI interface. You can use MFCMAPI to see the metadata that is stored for messages and folders. You can make sure that this data is extracted (see Check How Data is Extracted and Processed) and, if necessary, extract additional fields.