Connector Framework Server 12.12

# Ingest PST Files

Consider the following points before ingesting Microsoft Outlook Personal Folders (PST) files:

- The best results are usually obtained when KeyView uses MAPI to extract and filter PST files. To use MAPI, you must:

  - Run CFS on Windows.
  - Install Microsoft Outlook on the same machine as CFS. If you are using 64-bit CFS, install 64-bit Outlook. If you are using 32-bit CFS, install 32-bit Outlook.
  - Ensure that MAPI has write access to the PST files. Set the `WorkingDirectory` parameter in the `[ImportService]` section of the CFS configuration file so that CFS copies files to a working directory and processes the copies, rather than processing the files in their original location.
- PST files can contain a large amount of data and KeyView might not finish processing them within the default time limit allowed by CFS. Consider increasing the value of the `KeyviewTimeout` parameter, in the `[ImportService]` section of the CFS configuration file.

© Copyright 2022 Micro Focus or one of its affiliates
Version 12.12 | Last updated June 2022

Send documentation feedback

Close

Send documentation feedback

To send feedback using your default email client, open an email window.

Otherwise, send your feedback and the information below to swpdl.idoldocsfeedback@microfocus.com.

We appreciate your feedback!

Product: IDOL Connector Framework Server 12.12

Topic Title: Ingest PST Files