IDOL Data Admin 12.12

# Introduction to Answer Bank

You can use the Answer Bank section of IDOL Data Admin to administer a store of question and answer pairs in IDOL Answer Server.

IDOL Answer Server provides several systems for natural language question answering. The Answer Bank system allows you to create and maintain a dynamic FAQ.

When a user asks a question, Answer Server attempts to match it to any existing question/answer pairs in the Answer Bank store, and provides the appropriate stored answer.

You can define your own question/answer pairs, or add user-submitted questions to the system. The Answer Bank interface allows you to easily add and curate the incoming questions. You can also view the questions, and decide whether to add an answer or discard them.

The following sections describe how to use the Answer Bank interface in IDOL Data Admin to maintain your Answer Bank system.

For more information about Answer Server, refer to the Answer Server Administration Guide and Answer Server Reference.

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Version 12.12 | Last updated June 2022

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Product: IDOL Data Admin 12.12

Topic Title: Introduction to Answer Bank