Open topic with navigation

# Software Dependencies

Some KeyView components require specific third-party software:

- Java Runtime Environment (JRE) or Java Software Developer Kit (JDK) version 1.5 is required for Java API and graphics conversion in Export SDK.

- Outlook 2002 or later is required to process Microsoft Outlook Personal Folders (PST) files using the MAPI-based reader (`pstsr`). The native PST readers (`pstxsr` and `pstnsr`) do not require Outlook.

  NOTE:

  You must install an edition of Microsoft Outlook (32-bit or 64-bit) that matches the KeyView software. For example, if you use 32-bit KeyView, install 32-bit Outlook. If you use 64-bit KeyView, install 64-bit Outlook.

  If the editions do not match, KeyView returns `Error 32: KVError_PSTAccessFailed` and an error message from Microsoft Office Outlook is displayed: `Either there is a no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client`.

- Lotus Notes or Lotus Domino is required for Lotus Notes database (NSF) file processing. The minimum requirement is 6.5.1, but version 8.5 is recommended.

- The Microsoft .NET Framework is required if you are using the .NET implementation of the API.

- Microsoft Visual C++ 2013 and Microsoft Visual C++ 2010 Redistributables (Windows only).

© Copyright 2006-2019 Micro Focus or one of its affiliates | Send documentation feedback Close Send documentation feedback To open the configured email client on this computer, open an email window. Otherwise, copy the information below to a web mail client, and send this email to swpdl.idoldocsfeedback@microfocus.com. We appreciate your feedback! Product: Topic Title: Help Topic: Feedback:

_FT_HTML5_bannerTitle.htm