# Troubleshoot the Connector

The connector returns an HTTP 401 (unauthorized) error

Authentication can fail if the system clock is incorrect on the machine hosting the connector. If you encounter this error check that the time is set correctly.

© Copyright 2019 Micro Focus or one of its affiliates | Send documentation feedback Close Send documentation feedback To open the configured email client on this computer, open an email window. Otherwise, copy the information below to a mail client, and then send this email to swpdl.idoldocsfeedback@microfocus.com. We appreciate your feedback! Product: Topic Title: Help Topic: Feedback:

_FT_HTML5_bannerTitle.htm