Some KeyView components require specific third-party software:
Java Runtime Environment (JRE) or Java Software Developer Kit (JDK) version 7 is required for
Outlook 2002 or later is required to process Microsoft Outlook Personal Folders (PST) files using the MAPI-based reader (pstsr
). The native PST readers (pstxsr
and pstnsr
) do not require Outlook.
NOTE: You must install an edition of Microsoft Outlook (32-bit or 64-bit) that matches the KeyView software. For example, if you use 32-bit KeyView, install 32-bit Outlook. If you use 64-bit KeyView, install 64-bit Outlook.
If the editions do not match, KeyView returns Error 32: KVError_PSTAccessFailed
and an error message from Microsoft Office Outlook is displayed: Either there is a no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client
.
Lotus Notes or Lotus Domino is required for Lotus Notes database (NSF) file processing. The minimum requirement is 6.5.1, but version 8.5 is recommended.
The Microsoft .NET Framework is required if you are using the .NET implementation of the API.
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