ServiceNow Connector 23.2

# Prepare the Vertica Database

Indexing documents into a standard database is problematic, because documents do not have a fixed schema. A document that represents an image has different metadata fields to a document that represents an e-mail message. Vertica databases solve this problem with flex tables. You can create a flex table without any column definitions, and you can insert a record regardless of whether a referenced column exists.

You must create a flex table before you index data into Vertica.

When creating the table, consider the following:

- Flex tables store entire records in a single column named `__raw__`. The default maximum size of the `__raw__` column is 128K. You might need to increase the maximum size if you are indexing documents with large amounts of metadata.
- Documents are identified by their `DREREFERENCE`. OpenText recommends that you do not restrict the size of any column that holds this value, because this could result in values being truncated. As a result, rows that represent different documents might appear to represent the same document. If you do restrict the size of the `DREREFERENCE` column, ensure that the length is sufficient to hold the longest `DREREFERENCE` that might be indexed.

To create a flex table without any column definitions, run the following query:

       create flex table my_table();

To improve query performance, create real columns for the fields that you query frequently. For documents indexed by a connector, this is likely to include the `DREREFERENCE`:

       create flex table my_table(DREREFERENCE varchar NOT NULL);

You can add new column definitions to a flex table at any time. Vertica automatically populates new columns with values for existing records. The values for existing records are extracted from the `__raw__` column.

For more information about creating and using flex tables, refer to the Vertica Documentation or contact Vertica technical support.

Copyright 2023 Open Text
Version 23.2 | Last updated March 2023

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Product: IDOL ServiceNow Connector 23.2

Topic Title: Prepare the Vertica Database