Monitor Asynchronous Action Queues

(Available for IDOL Content and Agentstore components, IDOL Media Server, IDOL Connectors and CFS.)

The Asynchronous Queues page, available from the Monitor menu, shows information about asynchronous actions. It lists the actions that are queued, are being processed, and are finished. You can cancel pending actions, stop actions that are being processed, and view the results of actions that are complete. In other words, the Asynchronous Queues page provides an interface to some of the functionality available through the QueueInfo action. For more information about the QueueInfo action, refer to the online help for your IDOL component.

IDOL components have separate queues for each asynchronous action. In the Queue Name list, click the queue that you want to view. To temporarily stop processing the selected queue, click Pause Processing at the top of the page. The button changes to Resume Processing so that you can resume processing. To change the number of actions displayed on the page, change the value in the Records box.

The Asynchronous Queues page displays the following information for each action in the queue. (To change the columns that are visible, click Columns, and to refresh the page click Refresh).

Queued Time The time when the action was added to the queue.
Process Start Time The time when the server started to process the action.
Process End Time For completed actions, the time when processing finished.
Time in Queue The amount of time that the action was in the queue before processing started.
Time Processing The time spent processing the action.
Fetch Action (For IDOL Connectors) The type of fetch action.
Task Sections (For IDOL Connectors) The task section to use for the fetch action.
Document Counts (For IDOL Connectors) The numbers of documents processed.
Action Parameters Any parameters passed to the action. This information is not available for actions that have finished.
Status The status of the action, for example, Queued or Finished.
Priority The priority assigned to a queued action.
Source (For Media Server) The source file or stream provided to the process action.
Token The action token that identifies the action.
Controls Controls to interact with the server. For example, click next to a completed action to view the results.

To change the priority of a queued action

  1. In the Controls column for the action that you want to prioritize, click .

    The Change Action Priority dialog box opens.

  2. In the Priority box, type a priority for the action. Actions with a higher priority run before actions with a lower priority.
  3. Click Set Priority.

    IDOL Admin prioritizes the action.

To retrieve the status of an action

  • In the Enter a token... box, type the token for the action and click Token Search. Alternatively, find the action in the list and click .

You can cancel pending actions and stop actions that are being processed.

To cancel or stop an action

  1. In the Controls column for the action that you want to cancel or stop, click .

    A dialog box opens.

  2. Click Cancel Action (to cancel a pending action) or Stop Action (to stop an action that is being processed).