View Component 25.2
View Component Help

# Lock and Unlock User Accounts

If genuine users are locked out, you can reinstate them by using a `UserLock` action. You can also use this action to lock user accounts manually.

TIP: You can also click Lock or Unlock in the User Details page in the Knowledge Discovery Admin interface to lock and unlock users.

To unlock a user account

- Send the following action to the Community component:

      http://CommunityHost:CommunityPort/action=UserLock&UserName=Username&Unlock=True

  where:

  `CommunityHost` | is the name or IP address of the host on which the Community component runs.
  `CommunityPort` | is the Community component ACI port.
  `Username` | is the user name of the user whose account you want to unlock.

To lock a user account

- Send the following action to the Community component:

      http://CommunityHost:CommunityPort/action=UserLock&UserName=Username&Unlock=False

  where:

  `CommunityHost` | is the name or IP address of the host on which the Community component runs.
  `CommunityPort` | is the Community component ACI port.
  `Username` | is the user name of the user whose account you want to lock.

Copyright 2025 Open Text
Version 25.2 | Last updated April 2025

Send documentation feedback

Close

Send documentation feedback

To send feedback using your default email client, open an email window.

Otherwise, send your feedback and the information below to MFI-swpdl.idoldocsfeedback@opentext.com.

We appreciate your feedback!

Product: Knowledge Discovery View Component 25.2

Topic Title: Lock and Unlock User Accounts