Category Component 25.3
Category Component Help

# Restore Users, Roles, Agents, and Profiles

You can restore backups of users, roles, agents, and profiles either by running a RestoreServer action, or by using the Knowledge Discovery Admin interface.

IMPORTANT: The restore action does not restore the configuration file from the backup. However, the backup file does include the configuration file, which you can restore manually, if required.

To restore data from a backup by running an action

1. Send the RestoreServer action to Community. Set the FileName parameter to the name of the backup file that you want to restore from.

   NOTE: In a unified configuration, you must send the RestoreServer action directly to Community (not to the default Proxy component port).

   For example:

       http://localhost:9030/action=RestoreServer&FileName=C:\Backups\Community\mybackup.zip

NOTE: While Community is processing a RestoreServer action, you cannot add, change, or remove community data. You can, however, run actions that do not affect the data that is backed up (such as `UserRead`, `Community`, and `Security`).

To back up Community users, roles, agents, and profiles by using Knowledge Discovery Admin

- On the Backup/Restore tab (in Control section), optionally update the backup directory to the directory that you want to restore from, and then click Restore.

  The RestoreServer maintenance action restores the community data from the specified backup directory.

Related Topics

- Back up Users, Roles, Agents, and Profiles

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Version 25.3 | Last updated July 2025

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Product: Knowledge Discovery Category Component 25.3

Topic Title: Restore Users, Roles, Agents, and Profiles