Content Component 25.3
Content Component Help

# Verify the Setup

The following section describes how to troubleshoot and verify your setup.

## Check Content component Configuration

When you start the Content component, it logs the following message in the application log when the document tracking module loads correctly:

    Starting document tracker

Content logs messages about document tracking to the `Index` log stream. To see these messages, set the LogLevel parameter to `Full` for this log stream.

## Index Content

To test the document tracking setup, you can create an IDX document to add to the Content component. Make sure that you include the configured UIDFieldName in your IDX. Alternatively, you can use a connector to generate the IDX and index it.

The following example IDX has the UID field configured as the UIDFieldName.

    dtsample.idx
    #DREREFERENCE sample_idx_001
    #DRETITLE A document to test document tracking
    #DREDBNAME Default
    #DREFIELD UID="001"
    #DREFIELD Myfield1="field1"
    #DREFIELD Myfield2="field2"
    #DRECONTENT Did it work?
    #DREENDDOC
    #DREENDDATANOOP

Index this document into your Content component, for example by using a DREADD index action:

    http://knowledge-discovery:9011/DREADD?dtsample.idx&IndexUID=test

## Query Your Document

Run a `select` statement to query for the document in your SQL back end. For example:

You might need to wait some time (30-40 seconds) for Content to send records to your back end. After this time, if the document is not present, check the index log for SQL errors.

## Clean Results

At the end of a test run, you might want to clean the database of tracking events. It is safe to delete entries from the `Event` table.

You must not clear the `Source` table while Knowledge Discovery components are running. Stop the components before clearing the `Source` table or removing any entries from it.

NOTE: If you retire a component, OpenText recommends that you leave the entry in the `Source` table, because existing records might refer to the source of the retired component.

Copyright 2025 Open Text
Version 25.3 | Last updated July 2025

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Product: Knowledge Discovery Content Component 25.3

Topic Title: Verify the Setup