Exchange Web Service Connector 25.3
Exchange Web Service Connector Help

# Retrieve Data from Exchange

The Exchange Web Service Connector retrieves messages, appointments, contacts, and other items from an Exchange Server, and sends them for ingestion.

To automatically retrieve content from Exchange, create a new fetch task by following these steps. The connector runs each fetch task automatically, based on the schedule that is configured in the configuration file.

To create a new Fetch Task

1. Stop the connector.
2. Open the configuration file in a text editor.

3. In the `[FetchTasks]` section of the configuration file, specify the number of fetch tasks using the `Number` parameter. If you are configuring the first fetch task, type `Number=1`. If one or more fetch tasks have already been configured, increase the value of the `Number` parameter by one (1). Below the `Number` parameter, specify the names of the fetch tasks, starting from zero (0). For example:

       [FetchTasks]
       Number=1
       0=MyTask

4. Below the `[FetchTasks]` section, create a new TaskName section. The name of the section must match the name of the new fetch task. For example:

       [FetchTasks]
       Number=1
       0=MyTask

       [MyTask]

1. In the task section, set the following parameters:

   `Username` | The user name to use to connect to LDAP and the Exchange Web service. If you need to use different credentials to log on to LDAP and the Exchange Web service, you can override this parameter with the `LDAPUsername` and `WSUsername` parameters.
   `Password` | The password to use to connect to LDAP and the Exchange Web service. If you need to use different credentials to log on to LDAP and the Exchange Web service, you can override this parameter with the `LDAPPassword` and `WSPassword` parameters.
   `Domain` | (Optional) The domain of the user specified by `Username`. You can override this parameter by setting `WSDomain`.
   `WSURL` | The URL of the Exchange Web Service.
   `LDAPPath` | (Optional) The LDAP path to search. The connector uses LDAP to obtain a list of mailboxes to synchronize.

   For more information about the parameters that you can use to configure the connector, and to restrict the items that are retrieved, refer to the Exchange Web Service Connector Reference.

2. Save and close the configuration file.

   You can now start the connector.

   TIP: The connector saves or updates a data file for each completed fetch task. If you make changes to the configuration and want to reset the connector so that it retrieves all of your data again, use the `PurgeDatastore` action.

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Version 25.3 | Last updated July 2025

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Product: Knowledge Discovery Exchange Web Service Connector 25.3

Topic Title: Retrieve Data from Exchange