View Component 25.3
View Component Help

# Lock and Unlock User Accounts

If genuine users are locked out, you can reinstate them by using a `UserLock` action. You can also use this action to lock user accounts manually.

TIP: You can also click Lock or Unlock in the User Details page in the Knowledge Discovery Admin interface to lock and unlock users.

To unlock a user account

- Send the following action to the Community component:

      http://CommunityHost:CommunityPort/action=UserLock&UserName=Username&Unlock=True

  where:

  `CommunityHost` | is the name or IP address of the host on which the Community component runs.
  `CommunityPort` | is the Community component ACI port.
  `Username` | is the user name of the user whose account you want to unlock.

To lock a user account

- Send the following action to the Community component:

      http://CommunityHost:CommunityPort/action=UserLock&UserName=Username&Unlock=False

  where:

  `CommunityHost` | is the name or IP address of the host on which the Community component runs.
  `CommunityPort` | is the Community component ACI port.
  `Username` | is the user name of the user whose account you want to lock.

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Version 25.3 | Last updated July 2025

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Product: Knowledge Discovery View Component 25.3

Topic Title: Lock and Unlock User Accounts