Category Component 25.4
Category Component Help

# Mailer Templates

The following table describes the XSL templates that the Community component installation includes for the mailing operation.

For automatically emailing agent and channel results:
`email.xss` | The main template that the `user_email` library uses for results emails. `email.xss` specifies the overall structure of emails, and includes specific instructions for displaying individual agent results.
`channels.xss` | The template that the `user_email` library uses for formatting the channel results that the `email.xss` template includes.
For sending custom emails:
`ondemand.xss` | The template that specifies how to display the e-mails that Community sends in response to a `Custom` action.

You can modify these templates to customize email layout.

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Version 25.4 | Last updated October 2025

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Product: Knowledge Discovery Category Component 25.4

Topic Title: Mailer Templates