Community Component 25.4
Community Component Help

# Back up Users, Roles, Agents, and Profiles

You can back up users, roles, agents, and profiles, either by submitting an action, or by using the Knowledge Discovery Admin interface.

The backup includes all the data in the Community component, including a UserExport XML file and the configuration file.

To back up the Community users, roles, agents, and profiles by submitting an action

- Run a BackupServer action, with the Path parameter set to the path to the directory where you want to store the backup for your categories, taxonomies, and cluster jobs:

      http://CommunityHost:CommunityPort/action=BackupServer&Path=C:\Backups\Category\

  where:

  `CommunityHost` | is the IP address or name of the machine on which Community is installed.
  `CommunityPort` | is the Community ACI port. NOTE: In a unified configuration, you must send the BackupServer action directly to Community (not to the default Proxy component port).

NOTE: While Community is processing a BackupServer action, you cannot add, change, or remove community data. You can, however, run actions that do not affect the data that is backed up (such as UserRead, Community, and Security).

To back up Community users, roles, agents, and profiles by using Knowledge Discovery Admin

1. On the Backup/Restore tab (in Control section), optionally update the backup directory, and then click Backup.

   The BackupServer maintenance action backs up the community data to the specified backup directory.

Related Topics

- Restore Users, Roles, Agents, and Profiles

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Version 25.4 | Last updated October 2025

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Product: Knowledge Discovery Community Component 25.4

Topic Title: Back up Users, Roles, Agents, and Profiles