Find 25.4
Find Administration Guide

# Configure Answer Server

Find can use Answer Server in two ways:

- Answers. When you perform a search, it sends the query text to Answer Server, and displays any answer that comes back as the top search result.

- Conversations. Find displays a chat box that sends conversation requests to the Answer Server conversation module.

You configure Answer Server on the Find settings page, by providing the host and port of your Answer Server. For conversations you must also add the ID of the conversation system to use for conversations in the Find user interface.

NOTE: When Find starts a conversation session with Answer Server, it supplies the Find username in the `USER_NAME` variable. Similarly, if you use Community authentication, and the user has a security info string, Find supplies it as the `SECURITY_INFO` property, so that it can be used when the conversation system sends questions to other answer systems.

To configure Find to use Answer Server

1. In the toolbar on the top right of the page, click .

2. In the list, click Settings.

   The Settings page opens.

3. Find the Answer Server section, and specify the host and ACI port of your Answer Server.

4. To enable conversations, find the Conversation System ID box. Type the name of the conversation system to send actions to for the conversation. You can find this value in the Answer Server configuration.

5. If Answer Server is disabled, click Enable Answer Server to allow Find to send actions to Answer Server.

6. Click Test Connection to ensure that Find can connect to your Answer Server, and that your conversation system information is valid.

7. Click Save Changes.

## Answer Server Configuration

When Find sends queries to Answer Server, it includes the `DatabaseMatch` parameter to restrict the answers to the current database selection. This database restriction works only if you add `DatabaseMatch` to the `AllowedQueryParameters` configuration parameter in the Answer Server configuration file. For more information about this parameter, refer to the Answer Server Help.

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Version 25.4 | Last updated October 2025

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Product: Knowledge Discovery Find 25.4

Topic Title: Configure Answer Server