Media Server 25.4
Media Server Help

# Configure the Number of Channels

A channel allows Media Server to run certain types of operations. There are several types of channel: visual channels, surveillance channels, audio channels, and video management channels. For more information about the types of channels, see Channels Configuration Parameters. Your Media Server license might limit the number of channels that are available.

By default, a Media Server requests as many channels as it requires from your License Server, up to the total number that are available in your license. If an action requires a specific type of channel but insufficient channels are available, the action fails.

If you have multiple Media Server instances, OpenText recommends that you configure the number of channels to request from the License Server. This prevents a single server from consuming all of the available channels.

To specify the number of channels to use, use the configuration parameters described in Channels Configuration Parameters. For example:

    [Channels]
    VisualChannels=3
    SurveillanceChannels=0
    AudioChannels=3
    VideoManagementChannels=10

For information about how to limit the number of actions that run concurrently, see Process Multiple Requests Simultaneously.

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Version 25.4 | Last updated October 2025

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Product: Knowledge Discovery Media Server 25.4

Topic Title: Configure the Number of Channels