Media Server 25.4
Media Server Help

# Ingest Video from Genetec Security Center

Media Server can ingest live video from Genetec Security Center.

NOTE: This feature is available only when you run Media Server on Windows.

Before you begin

1. Install the Genetec Security Center SDK, version 5.6, on the same machine as Media Server.

2. In the `[Paths]` section of the Media Server configuration file, set the configuration parameter `GenetecSDKDirectory` to the directory that contains the SDK, for example:

       [Paths]
       ...
       GenetecSDKDirectory=C:\Genetec_Security_Center_5.6_SDK

3. Restart Media Server.

To ingest video from Genetec

1. Create a new configuration to send to Media Server with the `process` action, or open an existing configuration that you want to modify.

2. In the `[Session]` section, add a new task by setting the `EngineN` parameter. You can give the task any name, for example:

       [Session]
       Engine0=Ingest

3. Create a configuration section to contain the task settings. Type the task name inside square brackets, and then set the following parameters:

   `Type` | The ingest engine to use. Set this parameter to `GenetecIngest`.
   `RecorderHost` | The host name or IP address of the Genetec Security Center recording server.
   `RecorderPort` | The port of the Genetec Security Center recording server.
   `BasicUsername` | The user name to use to retrieve video from Genetec Security Center.
   `BasicPassword` | The password to use to retrieve video from Genetec Security Center. OpenText recommends encrypting user names and passwords before entering them in configuration files. For information about how to do this, see Encrypt Passwords.

   For example:

       [Ingest]
       Type=GenetecIngest
       RecorderHost=Genetec
       RecorderPort=5500
       BasicUsername=user
       BasicPassword=encrypted_password

4. Save and close the configuration file. OpenText recommends that you save your configuration files in the location specified by the `ConfigDirectory` parameter.

You can now start ingesting video. When you use the `process` action, you must set the `source` parameter to the logical ID of a camera. For information about how to find the logical ID, refer to the Genetec Security Center documentation. For more information about how to start processing, see Start Processing.

Copyright 2025 Open Text
Version 25.4 | Last updated October 2025

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Product: Knowledge Discovery Media Server 25.4

Topic Title: Ingest Video from Genetec Security Center