Records365 Connector 25.4
Records365 Connector Help

# Reset the Connector

When the connector runs the `synchronize` action, it updates a datastore file that stores information about the data retrieved from the repository. The next time the connector runs the `synchronize` action, it retrieves only data that is new or has been modified. The connector can also determine whether files or records have been deleted, so that related documents can be removed from the index.

When you are configuring the connector and you make a change to the configuration, you might want to purge all information from the datastore so that the connector retrieves all of your data again.

To purge the datastore for a fetch task

- To purge the datastore for a fetch task, use the `PurgeDatastore` action. Specify the name of the task as the value of the `section` parameter, for example:

      /action=PurgeDatastore&section=MyTask

In some cases you might want to delete all queued actions.

To delete the actions queue

1. Stop the connector.
2. Delete the `actions` folder. This ensures that information about incomplete and queued actions is deleted.
3. Restart the connector.

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Version 25.4 | Last updated October 2025

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Product: Knowledge Discovery Records365 Connector 25.4

Topic Title: Reset the Connector