View Component 25.4
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# Verify the Setup

The following section describes how to troubleshoot and verify your setup.

## Check Content component Configuration

When you start the Content component, it logs the following message in the application log when the document tracking module loads correctly:

    Starting document tracker

Content logs messages about document tracking to the `Index` log stream. To see these messages, set the LogLevel parameter to `Full` for this log stream.

## Index Content

To test the document tracking setup, you can create an IDX document to add to the Content component. Make sure that you include the configured `UIDFieldName` in your IDX. Alternatively, you can use a connector to generate the IDX and index it.

The following example IDX has the UID field configured as the `UIDFieldName`.

    dtsample.idx
    #DREREFERENCE sample_idx_001
    #DRETITLE A document to test document tracking
    #DREDBNAME Default
    #DREFIELD UID="001"
    #DREFIELD Myfield1="field1"
    #DREFIELD Myfield2="field2"
    #DRECONTENT Did it work?
    #DREENDDOC
    #DREENDDATANOOP

Index this document into your Content component, for example by using a `DREADD` index action:

    http://knowledge-discovery:9011/DREADD?dtsample.idx&IndexUID=test

## Query Your Document

Run a `select` statement to query for the document in your SQL back end. For example:

You might need to wait some time (30-40 seconds) for Content to send records to your back end. After this time, if the document is not present, check the index log for SQL errors.

## Clean Results

At the end of a test run, you might want to clean the database of tracking events. It is safe to delete entries from the `Event` table.

You must not clear the `Source` table while Knowledge Discovery components are running. Stop the components before clearing the `Source` table or removing any entries from it.

NOTE: If you retire a component, OpenText recommends that you leave the entry in the `Source` table, because existing records might refer to the source of the retired component.

Copyright 2025 Open Text
Version 25.4 | Last updated October 2025

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Product: Knowledge Discovery View Component 25.4

Topic Title: Verify the Setup