Zendesk Connector 25.4
Zendesk Connector Help

# Supported Actions

The Zendesk Connector supports the following actions:

Action | Supported | Further Information
--- | --- | ---
Synchronize | ✓ | Retrieve Information from Zendesk
Synchronize (identifiers) | ✗ |
Synchronize Groups | ✓ | To retrieve security group information, configure your OmniGroupServer to send the `SynchronizeGroups` action to the connector. For information about how to do this, refer to the Document Security Administration Guide.
Collect | ✓ |
Identifiers | ✓ |
Insert | ✗ |
Delete/Remove | ✗ |
Hold/ReleaseHold | ✗ |
Update | ✗ |
Stub | ✗ |
GetURI | ✗ |
View | ✓ |

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Version 25.4 | Last updated October 2025

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Product: Knowledge Discovery Zendesk Connector 25.4

Topic Title: Supported Actions