Zendesk Connector 25.4
Zendesk Connector Help

# System Requirements

Zendesk Connector can be installed as part of a larger system that includes a Knowledge Discovery Content component and an interface for searching the text index. To maximize performance, OpenText recommends that you install the Content component and the connector on different machines.

For information about the minimum system requirements required to run Knowledge Discovery components, including Zendesk Connector, refer to the Getting Started Guide.

## Enable API Access

You must enable acesss to the Zendesk API, by following the instructions in the Zendesk documentation. OpenText recommends that you use an API token to authenticate with the API, rather than a password.

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Version 25.4 | Last updated October 2025

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Product: Knowledge Discovery Zendesk Connector 25.4

Topic Title: System Requirements