Zoom Chat Connector 25.4
Zoom Chat Connector Help

# Retrieve Information from Zoom

To retrieve information from Zoom, create a new fetch task by following these steps. The connector runs fetch tasks automatically, based on the schedule that is configured in the configuration file.

To create a new Fetch Task

1. Stop the connector.
2. Open the configuration file in a text editor.

3. In the `[FetchTasks]` section of the configuration file, specify the number of fetch tasks using the `Number` parameter. If you are configuring the first fetch task, type `Number=1`. If one or more fetch tasks have already been configured, increase the value of the `Number` parameter by one (1). Below the `Number` parameter, specify the names of the fetch tasks, starting from zero (0). For example:

       [FetchTasks]
       Number=1
       0=MyTask

4. Below the `[FetchTasks]` section, create a new TaskName section. The name of the section must match the name of the new fetch task. For example:

       [FetchTasks]
       Number=1
       0=MyTask

       [MyTask]

1. In the new section, ensure that you have set the parameters required to authenticate with Zoom. The OAuth configuration tool (described in Configure Authentication (All Users) or Configure Authentication (Single User)) creates a file that contains these parameters, and you can include them in the connector's configuration file using the following syntax:

       [MyTask] < "oauth.cfg" [OAUTH]

   For more information about including parameters from another file, see Include an External Configuration File

2. In the new section, set the following configuration parameters:

   `ProxyHost` | (Optional) The host name or IP address of the proxy server to use to access Zoom.
   `ProxyPort` | (Optional) The port of the proxy server to use to access Zoom.
   `SSLMethod` | The version of SSL/TLS to use when communicating with Zoom.
   `MessagesSince` | (Optional) A date or relative time to specify the first day to get messages from. Defaults to -2weeks if left blank.
   `MessagesUntil` | (Optional) The final day of the window of time to get messages from. Leaving this blank gets all messages between MessagesSince and today.
   `UserMustHaveRegex` | (Optional) A regular expression to specify filtering options for what users to get chat and channel messages from/to. The regex will match against the users' email addresses. Leave blank to get all users.
   `UserCantHaveRegex` | (Optional) A regular expression to specify filtering options for what users to get chat and channel messages from/to. If a user is filtered out, all messages sent from and to this user, including channel messages, will not be indexed. The regex will match against the users' email addresses. Leave blank to get all users.
   `ChannelNameMustHaveRegex` | (Optional) A regular expression to limit the channels that are processed by the connector. The full name of a channel must match the regular expression, otherwise the connector does not retrieve any information from the channel.
   `ChannelNameCantHaveRegex` | (Optional) A regular expression to limit the channels that are processed by the connector. If the full name of a channel matches the regular expression, the connector does not retrieve any information from the channel.
   `ExplicitUsers` | (Optional) Specify a comma separated list of e-mail addresses and only users that match exactly those will be indexed. Leave blank to get all users. ExplicitUsers cannot be specified at the same time as either of UserMustHaveRegex and UserCantHaveRegex.
   `ExplicitChannels` | (Optional) Specify a comma separated list of channel names and only channels that match exactly those will be indexed. Leave blank to get all channels. ExplicitChannels cannot be configured with either of ChannelMustHaveRegex and ChannelCantHaveRegex.

   For a complete list of the configuration parameters that you can use to configure the connector and customize the information that is synchronized, see TaskName Configuration Parameters.

3. Save and close the configuration file.

Copyright 2025 Open Text
Version 25.4 | Last updated October 2025

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Product: Knowledge Discovery Zoom Chat Connector 25.4

Topic Title: Retrieve Information from Zoom