Category Component 26.1
Category Component Help

# Mailer Templates

The following table describes the XSL templates that the Community component installation includes for the mailing operation.

For automatically emailing agent and channel results:
`email.xss` | The main template that the `user_email` library uses for results emails. `email.xss` specifies the overall structure of emails, and includes specific instructions for displaying individual agent results.
`channels.xss` | The template that the `user_email` library uses for formatting the channel results that the `email.xss` template includes.
For sending custom emails:
`ondemand.xss` | The template that specifies how to display the e-mails that Community sends in response to a `Custom` action.

You can modify these templates to customize email layout.

Copyright 2025 Open Text
Version 26.1 | Last updated January 2026

Send documentation feedback

Close

Send documentation feedback

To send feedback using your default email client, open an email window.

Otherwise, send your feedback and the information below to MFI-swpdl.idoldocsfeedback@opentext.com.

We appreciate your feedback!

Product: Knowledge Discovery Category Component 26.1

Topic Title: Mailer Templates