Salesforce Chatter Connector 26.2
Salesforce Chatter Connector Help

# Retrieve Information from Salesforce Chatter

To retrieve information from Salesforce Chatter, create a new fetch task by following these steps. The connector runs fetch tasks automatically, based on the schedule that is configured in the configuration file.

NOTE: Before configuring a fetch task, you must create a Salesforce Chatter application to represent the connector and set up OAuth authentication. For more information, see Create an Application to Represent the Connector and Configure OAuth Authentication.

To create a new Fetch Task

1. Stop the connector.
2. Open the configuration file in a text editor.

3. In the `[FetchTasks]` section of the configuration file, specify the number of fetch tasks using the `Number` parameter. If you are configuring the first fetch task, type `Number=1`. If one or more fetch tasks have already been configured, increase the value of the `Number` parameter by one (1). Below the `Number` parameter, specify the names of the fetch tasks, starting from zero (0). For example:

       [FetchTasks]
       Number=1
       0=MyTask

4. Below the `[FetchTasks]` section, create a new TaskName section. The name of the section must match the name of the new fetch task. For example:

       [FetchTasks]
       Number=1
       0=MyTask

       [MyTask]

1. Ensure that the relevant OAuth parameters are included in the configuration file. For example, the following line imports the relevant parameters from a file named `oauth.cfg`. This file is generated by the OAuth configuration tool that is supplied with the connector.

       [MyTask] < "oauth.cfg" [OAUTH]

   For information about importing parameters into a configuration file, see Include an External Configuration File.

2. In the new section, set all of the following parameters:

   `ServerInstance` | The base URL of the Salesforce instance to connect to, for example `https://eu2.salesforce.com/`
   `Username` | The user name of the user account that you want to index, for example `user@domain.com`.

3. Save and close the configuration file.

Copyright 2026 Open Text
Version 26.2 | Last updated April 2026

Send documentation feedback

Close

Send documentation feedback

To send feedback using your default email client, open an email window.

Otherwise, send your feedback and the information below to MFI-swpdl.idoldocsfeedback@opentext.com.

We appreciate your feedback!

Product: Knowledge Discovery Salesforce Chatter Connector 26.2

Topic Title: Retrieve Information from Salesforce Chatter