Dropbox Connector 26.2
Dropbox Connector Help

# Dropbox Paths and Shared Folders

When the connector retrieves content from a single Dropbox account, or content from a Dropbox for Business account that is not in a shared folder, it creates a document for each file. Each document contains the path to the source file in a field named `DROPBOX_PATH`.

Users in a Dropbox for Business team can share files with other users in the team. This section describes how the connector handles paths for these shared files.

Consider the following scenario:

- User1 has a folder at `/My/Shared/Folder`, and they share this folder with User2.
- User2 accepts the sharing request and places the shared folder at `/SharedFolders/User1`.
- User1 then places a document in the shared folder called `MyDocument.txt`.

The document is accessible from two locations:

- For User1 the full path is `/My/Shared/Folder/MyDocument.txt`.
- For User2 the full path is `/SharedFolders/User1/MyDocument.txt`.

The connector therefore indexes the following:

- A metadata-only document that represents the shared folder from the perspective of User1. This document has only User1 in the ACL, and contains the following metadata:

      DROPBOX_PATH=/My/Shared/Folder
      DROPBOX_SHARED_FOLDER_ID=12456ABCDE

- A metadata-only document that represents the shared folder from the perspective of User2. This document has only User2 in the ACL, and contains the following metadata:

      DROPBOX_PATH=/SharedFolders/User1
      DROPBOX_SHARED_FOLDER_ID=12456ABCDE

- A document that represents `MyDocument.txt`. This document includes the file content and the following metadata, and has both User1 and User2 in the ACL:

      DROPBOX_PATH_IN_SHARED_FOLDER=/MyDocument.txt
      DROPBOX_PARENT_SHARED_FOLDER_ID=12456ABCDE

  The field `DROPBOX_PATH_IN_SHARED_FOLDER` contains the path of the document relative to the shared folder. The field `DROPBOX_PARENT_SHARED_FOLDER_ID` contains the ID of the shared folder.

  You can obtain the full path of a document in a shared folder by concatenating the value from the field `DROPBOX_PATH_IN_SHARED_FOLDER` to the value of the field `DROPBOX_PATH` in the document that represents the shared folder. You can match the document to the correct folder by matching the value of the field `DROPBOX_PARENT_SHARED_FOLDER_ID` to the value of the field `DROPBOX_SHARED_FOLDER_ID` in the document that represents the shared folder.

NOTE: To index documents that represent folders, you must set the configuration parameter `IndexFolders` to `TRUE`.

Copyright 2026 Open Text
Version 26.2 | Last updated April 2026

Send documentation feedback

Close

Send documentation feedback

To send feedback using your default email client, open an email window.

Otherwise, send your feedback and the information below to MFI-swpdl.idoldocsfeedback@opentext.com.

We appreciate your feedback!

Product: Knowledge Discovery Dropbox Connector 26.2

Topic Title: Dropbox Paths and Shared Folders