Media Server 26.2
Media Server Help

# Supported Image and Document File Formats

Media Server can ingest all standard image formats:

- TIFF
- JPEG
- JPEG 2000
- PNG
- GIF (Media Server only ingests the first frame of an animated GIF)
- BMP (compressed BMP files are not supported) and ICO
- PBM, PGM, and PPM
- WebP
- HEIC (an HEVC-encoded image stored inside an HEIF container)
- AVIF (an AV1-encoded image stored inside an HEIF container)

Media Server uses File Content Extraction to support the following document formats:

- Adobe PDF
- Microsoft Word Document (.DOC and .DOCX)
- Microsoft Excel Sheet (.XLS and .XLSX)
- Microsoft PowerPoint Presentation (.PPT and .PPTX)
- OpenDocument Text (.ODT)
- OpenDocument Spreadsheet (.ODS)
- OpenDocument Presentation (.ODP)
- Rich Text (RTF)

Other image and document formats are passed to File Content Extraction and might work, but are not supported.

Copyright 2026 Open Text
Version 26.2 | Last updated April 2026

Send documentation feedback

Close

Send documentation feedback

To send feedback using your default email client, open an email window.

Otherwise, send your feedback and the information below to MFI-swpdl.idoldocsfeedback@opentext.com.

We appreciate your feedback!

Product: Knowledge Discovery Media Server 26.2

Topic Title: Supported Image and Document File Formats