Answer Server 26.3
Answer Server Help

# Install Answer Server

Answer Server is available as a ZIP package which includes the files you need to set up Answer Server.

The Answer Server ZIP package includes:

- the Answer Server executable file.
- the Answer Server configuration file.

It also includes the appropriate data and configuration files for the different answer systems.

For Answer Bank, the ZIP package includes:

- a configuration file for the Answer Bank Agentstore component

For Fact Bank, the ZIP package includes:

- the Fact Bank Named Entity Recognition grammar ECR and XML files
- the Fact Bank Named Entity Recognition Lua scripts
- a set of example files for setting up a SQL fact store
- a simple example script for creating a Lua fact store

For Passage Extractor, the ZIP package includes:

- a configuration file for the Passage Extractor Agentstore component
- sample entity IDX files for the Passage Extractor Agentstore entity extraction
- the classifier and label files for the passage extractor question classifiers
- the `entity_extraction.json` and `surface_patterns.json` configuration files
- the Passage Extractor Named Entity Recognition grammar, and several entity extraction Named Entity Recognition grammar ECR files

To install Answer Server, download and unzip the package. You can optionally install Answer Server as a service. See Install a Component as a Service on Windows or Install a Component as a Service on Linux.

The ZIP package does not include the subcomponent executable files. For each system, you must also download and install the associated subcomponents. The following sections provide more information about the requirements for each system:

- Set Up an Answer Bank System
- Set Up a Fact Bank System
- Set Up a Passage Extractor System

## External Dependencies

On Linux operating system platforms, if you want to use any of the functionality that uses an ODBC connection, OpenText recommends explicitly setting the `ODBCSYSINI` environment variable. This variable specifies the directory that contains the `odbcinst.ini` file, which contains details of available ODBC drivers on your system.

For example, on some systems you must set `ODBCSYSINI=/etc`, and on others `ODBCSYSINI=/usr/local/etc`.

In particular, OpenText recommends that you set this environment variable if you want to use a SQL Fact Store with your Fact Bank systems, or Answer Bank statistics.

Copyright 2016-2026 Open Text
Version 26.3 | Last updated July 2026

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Product: Knowledge Discovery Answer Server 26.3

Topic Title: Install Answer Server