System Requirements

This section describes the software and hardware requirements to run Knowledge Discovery.

Basic Requirements

  • Installing Knowledge Discovery components as services requires a user with administrative privileges.

    NOTE: You do not require special privileges to run Knowledge Discovery components.

  • You cannot run Knowledge Discovery with restricted file system permissions (for example: disk quotas, file handle limits or memory limits).

  • Your file system must permit file locking.

  • Your network must support TCP/IP.

  • If you run anti-virus software, back up software, or any other software that scans the file system on the machine that hosts Knowledge Discovery components, ensure it does not monitor the Knowledge Discovery directories.

    Monitoring these directories can have a serious impact on performance. In addition some advanced anti-virus software can scan the network and might block some Knowledge Discovery traffic, which can cause errors. Where possible, exempt the Knowledge Discovery processes from this kind of network traffic analysis.

    OpenText recommends that you use the component back up actions to back up your data.

C and C++ Runtime Libraries

  • To run Knowledge Discovery on Microsoft Windows, you might need to install the Microsoft Visual C++ Redistributable package. Knowledge Discovery installers and packages include the required redistributables but you can also obtain the latest version from Microsoft.

  • To run Knowledge Discovery on Linux, the server must have the following minimum versions of libraries:

    • GLIBC_2.34
    • GLIBCXX_3.4.30
    • GCC_12.2

    NOTE: The Knowledge Discovery installer and component stand-alone zip packages provide these libraries in the libgcc_s and libstdc++ shared libraries.

    If you start components from the command line (rather than by using the init script), you might need to set the LD_LIBRARY_PATH to include the InstallDir/common and InstallDir/common/runtimes directories, to ensure that the component can access the installed shared libraries.

    You can also copy the shared libraries to the component working directory.

HTML and Web Page Processing

Some Knowledge Discovery components that process HTML or interact with web pages depend on the Chrome web browser for making page requests, rendering HTML, running JavaScript, and so on. The components that require Chrome are:

  • Web Connector
  • NiFi Ingest (NiFi processors such as ContentFromHTML and RenderHTML)
  • Connector Framework Server (if you configure a WKOOPHtmlExtraction task)
  • File Content Extraction PDF Export

To use these components or features you must install Chrome. OpenText recommends using the default installation path. If you choose a different installation path, you might need to specify the path when you configure the component. OpenText recommends installing the latest version of Chrome.

Software Dependencies

Some Knowledge Discovery components depend on specific third-party software.

Component Dependencies
Find Java Runtime Environment (JRE) 17 or 21
Data Admin Java Runtime Environment (JRE) 17 or 21
Documentum Connector Java Runtime Environment (JRE) 11 or later
FileNet P8 Connector Java Runtime Environment (JRE) 11 or later
Hadoop Connector Java Runtime Environment (JRE) 11 or later
Named Entity Recognition Java SDK Java Development Kit (JDK) 8 or 11
Named Entity Recognition.NET SDK .NET implementation supporting .NET Standard 2.0
NiFi Ingest Java Runtime Environment (JRE) 21
Site Admin Java Runtime Environment (JRE) 17 or 21
View component Java Runtime Environment (JRE) 8 to 17 is required on non-Windows platforms. This is a dependency of File Content Extraction HTML Export, which is used by the View component to render documents as HTML.
MMAP Java Runtime Environment (JRE) 8 or 11

Supported Web Browsers

Knowledge Discovery front-end interfaces support the following web browsers:

  • Mozilla Firefox (latest version)
  • Chrome (latest version)

Find additionally supports:

  • Microsoft Edge (latest version)