Dropbox Connector 26.3
Dropbox Connector Help

# Retrieve Files from Dropbox for Business

To retrieve files from Dropbox for Business, create a new fetch task by following these steps. The connector runs fetch tasks automatically, based on the schedule that is configured in the configuration file.

NOTE: Before configuring a fetch task, you must create a Dropbox application to represent the connector and configure OAuth authentication. For more information, see Configure OAuth Authentication.

To create a new Fetch Task

1. Stop the connector.
2. Open the configuration file in a text editor.

3. In the `[FetchTasks]` section of the configuration file, specify the number of fetch tasks using the `Number` parameter. If you are configuring the first fetch task, type `Number=1`. If one or more fetch tasks have already been configured, increase the value of the `Number` parameter by one (1). Below the `Number` parameter, specify the names of the fetch tasks, starting from zero (0). For example:

       [FetchTasks]
       Number=1
       0=MyTask

4. Below the `[FetchTasks]` section, create a new TaskName section. The name of the section must match the name of the new fetch task. For example:

       [FetchTasks]
       Number=1
       0=MyTask

       [MyTask]

1. In the new section, ensure that you have set the parameters required to authenticate with Dropbox. The OAuth configuration tool (described in Configure OAuth Authentication) creates a file that contains these parameters, and you can include them in the connector's configuration file using the following syntax:

       [MyTask] < "oauth.cfg" [OAUTH]

   For more information about including parameters from another file, see Include an External Configuration File

2. In the new section, set the following configuration parameters:

   `DropboxForBusiness` | To retrieve data from Dropbox for Business, set this parameter to `TRUE`.
   `IndexTeamFoldersAs` | (Optional) The e-mail address of the user to use to retrieve Dropbox for Business team folders. If you do not set this parameter, the team folders are not ingested. OpenText recommends that you set this parameter to the e-mail address of the user running the connector (the user account you used to generate the OAuth access token).
   `IndexFolders` | (Optional) A Boolean that specifies whether the connector creates a separate document for each folder that is indexed. If you are ingesting content from shared folders, OpenText recommends setting this parameter to `true`.

3. (Optional) You can set additional parameters to specify the content to ingest:

   `RootFolderPath` | The path in the Dropbox repository from which the connector retrieves data. The connector retrieves data from the specified folder and its subfolders.
   `PathCantHaveRegex` | A regular expression to filter the documents that are ingested. Any document that has a path that matches the regular expression is ignored.
   `PathMustHaveRegex` | A regular expression to filter the documents that are ingested. A document is ignored unless its path matches the regular expression.
   `MemberEmailCantHaveRegex` | A regular expression to filter the documents that are ingested. Any document that is owned by a team member whose e-mail address matches the regular expression is ignored.
   `MemberEmailMustHaveRegex` | A regular expression to filter the documents that are ingested. A document is ignored unless it is owned by a team member whose e-mail address matches the regular expression.
   `IndexExternalFolders` | A Boolean value that specifies whether to ingest the content of shared folders that are accessible to one or more users in the Dropbox for Business team, but are not owned by a user in the Dropbox for Business team.

   For a complete list of parameters that you can use to configure the Dropbox Connector, refer to the Dropbox Connector Reference.

4. (Optional) If you are running the connector behind a proxy server, set the following parameters:

   `ProxyHost` | The host name or IP address of the proxy server to use to access Dropbox.
   `ProxyPort` | The port of the proxy server to use to access Dropbox.
   `ProxyUsername` | The user name to use to authenticate with the proxy server.
   `ProxyPassword` | The password to use to authenticate with the proxy server.

5. Save and close the configuration file.

Copyright 2026 Open Text
Version 26.3 | Last updated July 2026

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Product: Knowledge Discovery Dropbox Connector 26.3

Topic Title: Retrieve Files from Dropbox for Business