Knowledge Discovery Admin 26.3
Knowledge Discovery Admin User Guide

# Create a Diagnostics Bundle

In the Diagnostics tab on the Console page, you can create a bundle of diagnostics information about the ACI server. You can send this bundle when contacting Customer Support about any issues.

The `Diagnostics` action creates the diagnostics bundle. For information about this action, refer to the help for your Knowledge Discovery component.

To create a diagnostics bundle

1. In the File path on IDOL server box, type a file path on your server to save the diagnostic bundle to. Clicking the icon on the right generates a unique file name using the format `server-install-directory``/diagnostics-``timestamp``.zip`.

2. Select the level of log information to include in the diagnostics bundle:

   - None.

   - Current. The logs that are currently being written to.

   - Full. All log files present in the log directories (includes archived and rollover logs).

3. Click Create Diagnostics Bundle to export the diagnostics zip file to the specified location.

A confirmation message appears.

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Version 26.3 | Last updated July 2026

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Product: Knowledge Discovery Admin 26.3

Topic Title: Create a Diagnostics Bundle